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ILL requests / Interlibrary loans
The ILL (Interlibrary loans) requests module adds the ability to request and manage loans or copies of material from external sources. Patrons can submit a request via the OPAC from the :ref:`your interlibrary loan requests <your-interlibrary-loan-requests-label>` tab of their account. Library staff can then review and process those requests. Alternatively staff can place requests themselves from the staff client.
Only staff with the :ref:`ill permission <permission-ill-label>` (or the :ref:`superlibrarian permission <permission-superlibrarian-label>`) will be able to create and manage ILL requests.
Set up
Before using the ILL requests module you will want to make sure that you have completed all of the set up.
The ILL requests module can be configured for different types of requests and workflows known as backends. Currently available backends are documented on the Koha community wiki at https://wiki.koha-community.org/wiki/ILL_backends. You will need to configure at least one backend.
Next, set your :ref:`system preferences for interlibrary loans <ill-system-preferences-label>`.
Library staff responsible for ILL requests need the :ref:`ill permission <permission-ill-label>` (or the :ref:`superlibrarian permission <permission-superlibrarian-label>`).
The ILL requests module uses system defined statuses. You can add custom statuses to match your ILL workflow as ILL\_STATUS\_ALIAS :ref:`authorized values <authorized-values-label>`.
In :ref:`patron categories <patron-categories-label>`, choose which patron categories are allowed to request interlibrary loans from the OPAC.
Version
Prior to version 23.11, this is not necessary. All patron categories are allowed to place ILL requests from the OPAC.
As of version 23.11, you must define the option for each patron category.
ILL email notifications
Email notifications can be sent to ILL staff when a patron makes a request to modify or cancel an existing request. The notice templates are ILL_REQUEST_CANCEL and ILL_REQUEST_MODIFIED. The ILL staff email address can be configured per library. If this is not set the :ref:`ILLDefaultStaffEmail <ILLDefaultStaffEmail-label>` system preference will be used.
Notifications can also be sent to patrons for requests that are either available for pick-up or are unavailable and have been canceled. The notice templates are ILL_PICKUP_READY and ILL_REQUEST_UNAVAIL. The notifications are enabled from the :ref:`patron categories <patron-categories-label>` default patron messaging preferences. You can customize the notice text for these notices in :ref:`Notices & slips <notices-and-slips-label>` in the Tools module.
Create ILL requests
*Get there:* More > ILL requests
|ILLbackendspickerstaff|
Choose ‘New ILL request’ and then Freeform.

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Before using the ILL requests module you will want to make sure that you have completed all of the set up.
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