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English Actions
|image963|
If at any time you want to change the view from the 'Normal' view to see the Marc or the ISBD you can click the tabs across the top of the record
|image964|
Reporting concerns about bibliographic records
If the :ref:`OpacCatalogConcerns <opaccatalogconcerns-label>` system preference is enabled, patrons will be able to report concerns regarding specific bibliographic records.
This is similar to the :ref:`problem report feature <opac-report-problem-label>` but is linked to a specific bibliographic record, and there is the possibility to have a resolution.
To report a new concern,
In the bibliographic record's detail page, click the 'Report a concern' link in the options at the right side.
Patrons must be logged in to report a concern. If they are not logged in, the system will ask them for their login information.
Fill in the concern form.
|reportaconcern|
Title: enter a title describing succinctly the problem.
Please describe your concern: enter details about the problem, being the more descriptive possible so that the staff member who receives this is able to replicate and see the problem.
An example of what is expected in the description is provided in the field:
This text is customizable in the :ref:`HTML customizations tool <html-customizations-label>`, by changing the 'CatalogConcernTemplate' entry.
The text at the bottom of the form ("Please describe your concern clearly...") is also customizable in the :ref:`HTML customizations tool <html-customizations-label>`, by changing the 'CatalogConcernHelp' entry.
Click 'Submit'.
This will send an email to the cataloging team to notify them that a new concern has been created. The email will be sent to the email address in the :ref:`CatalogerEmails <catalogeremails-label>` system preference. The email sent is the TICKET\_NOTIFY notice, which can be customized in the :ref:`Notices and slips tool <notices-and-slips-label>`.
An email will also be sent to the reporter to notify them that the concern has been received. The email sent is the TICKET\_ACKNOWLEDGE notice, which can be customized in the :ref:`Notices and slips tool <notices-and-slips-label>`.
Concerns reported about this record are visible in the 'Concerns' tab.
|concernstab|
All concern tickets will be visible in the catalog concerns report.
Newly opened concern reports will also appear in the notification section at the bottom of the staff interface main page.
|pendingrequests|
Authority search
If the :ref:`OpacAuthorities <opacauthorities-label>` system preference is set to 'Allow', patrons will be able to search authority records from the OPAC.
The authority search is accessed by the 'Authority search' link under the search bar at the top of the page.
The search form allows patrons to search authorities by type and terms.
|opacauthoritysearch|
The results show the headings, the type of heading, and the number of bibliographic records this authority record is used in.
|opacauthoritysearchresults|

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User avatar None

Source string added

  1. koha-manual
  2. opac
  3. English
The text at the bottom of the form ("Please describe your concern clearly...") is also customizable in the :ref:`HTML customizations tool <html-customizations-label>`, by changing the 'CatalogConcernHelp' entry.
a year ago
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User avatar Marion_D

Translation comment

Pour l'instant, le texte en bas du formulaire est en anglais (même sur un koha en français). Il est possible de changer ça via la personnalisation HTML. Dois-je traduire le texte "Please describe your concern clearly..." en français ou bien le laisser en anglais (puisque c'est comme ça qu'il apparaît par défaut).

6 months ago
User avatar ManuB

Translation comment

Je dirais qu'il faut traduire aussi le "Please describe..."

6 months ago
User avatar ManuB

Translation comment

@Marion_D je confirme, avec un peu de retard, qu'il faut tout traduire car cette chaîne, ici dans le manuel, a son équivalent dans l'OPAC cf https://translate.koha-community.org/translate/koha/23-05/installer/fr/?checksum=7833f6f91a9ecb52

a month ago

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String information

Flags
read-only
Source string location
../../source/opac.rst:329
String age
a year ago
Last updated
2 weeks ago
Source string age
a year ago
Translation file
string 241